In my current role as a Senior Consultant to business and industry, I help clients:
- Define software interface needs, conduct user research, document user flows, and conduct usability testing
- Design and produce user experience (UX) interfaces for websites and software integration into business processes
- Evaluate process flows, training, and organizational development to identify best practices and opportunities
- Generate non-profit documentation, submit applications to IRS, and advise clients on obtaining 501(c)(3) status
I have extensive experience in operations, training, technology, and knowledge management in both for-profit, and non-profit organizations. As a veteran, I have lived and worked in multi-lingual/multi-cultural environments and have demonstrated leadership and operations skills managing people of different skill levels, from multiple agencies, organizations, and cultures to ensure a unity of purpose and task completion. I champion best practices and positively impact forecasting, fulfillment, requirements analysis, resourcing, logistics, transportation, transformation, information technology, project management, and knowledge management.
Active SECRET security clearance
Check out my UX Case Studies.
Check out my work in Learning Design & Technology.
Check out my Resume.